Terms of Use

These terms are the agreement between you and Reverb for using the Reverb app and website. By using Reverb you accept them. They are written to be read; where a term has a consequence, the consequence is stated rather than implied.

Who can use Reverb

You must be at least 13 years old. If you are under the age of majority where you live, you may use Reverb only with a parent or guardian's agreement to these terms.

One person, one account. You are responsible for what happens on your account, which is why it is tied to a phone number only you can receive a code on.

Your account

Your account is a phone number. That is how you sign in, and it is how a song someone sends you finds you. Keep access to that number; if you lose it, we cannot move the account, because being able to receive a code at the number is the only proof of ownership that exists.

You may also add a password, or sign in with Apple, as second and third ways into the same account. Neither replaces the number.

Tell us promptly if you think somebody else is using your account.

What you post

Reverb shows songs from a public music catalog, and it shows what you write about them: captions, comments, a display name, a bio, a photo. We call all of that your content.

You keep every right you already had in your content. We do not claim ownership of it. By posting it you give us permission to store it, and to show it to the people you posted it for — your followers, or the one person you sent it to — which is simply what it takes to run the service. That permission ends when you delete the content or your account, except for copies already delivered to someone else (a text message we have already sent cannot be recalled) and for the records described under Reports.

You are responsible for having the right to post what you post. Do not upload a photo that is not yours to use.

What is not allowed

Don't use Reverb to:

• harass, threaten, bully or impersonate anybody;
• post content that is unlawful, hateful, sexually explicit, or that sexualises minors in any way;
• send unsolicited bulk messages, or use the Send feature to reach people who have told you to stop;
• post other people's private information;
• infringe anybody's copyright or trademark;
• break, probe or overload the service, evade a block, scrape it in bulk, or use it through automated means we have not published;
• work around a suspension by making another account.

There is no tolerance for objectionable content or abusive users. Content that breaks these rules is removed, and an account that harasses or abuses other people is removed from Reverb. Some words are refused before they are ever posted: Reverb will not accept a caption, comment, name, bio or message that carries a slur or tells someone to hurt themselves.

Songs are the point of Reverb, and Reverb does not host music. Previews and artwork come from a public music catalog; full playback uses your own Spotify or Apple Music subscription. Nothing here gives you rights in a recording, and you may not use Reverb to redistribute one.

Reporting, blocking, and what we do about it

Every drop, comment and profile has a Report action. Every profile has Block, which works in both directions from a single tap: a blocked person disappears from your Reverb and you from theirs, and any follow between you is undone. You can also make your account private, so new followers need your approval.

We review every report within 24 hours. Where the reported content breaks the rules above, we remove it and remove the account that posted it.

Beyond that, we can remove content, restrict a feature, or suspend or terminate an account that breaks the rules above — with notice where we can give it, and without prior notice where the content is seriously harmful or unlawful, or where telling you first would put somebody at risk. If we terminate your account you may ask us why, and we will answer unless doing so would compromise someone's safety or an investigation.

We keep a record of a report after the content it points at is gone, so that repeat behaviour is visible. That record does not name your account once your account is deleted. This is described in the Privacy Policy.

Messages sent to phone numbers

Reverb's central feature is sending a song to a phone number, including to somebody who does not use Reverb. Two things follow from that, and both are on you rather than on us:

• Send to people who want to hear from you. A song you send arrives as a text message with your name on it. Repeatedly texting somebody who has not asked to hear from you is a misuse of the feature and we will act on it.
• Standard message rates apply — to you and to the recipient, depending on their plan and carrier.

Anybody, Reverb user or not, can ask us to stop: reply to stop, or get in touch, and we will block their number from receiving anything further.

Connecting Spotify or Apple Music

You can connect a music service so songs you save are added to a playlist in your own library. Two limits worth knowing:

• Reverb only ever adds. It never removes a track, never deletes a playlist, and never touches a playlist you did not point it at.
• Those services are not ours. What they allow, what they charge for, and whether full-length playback is available to you are their terms, not these. Disconnecting in Reverb's settings revokes what we hold; anything already added to your library is yours and stays there.

Leaving

Delete your account from inside the app: Settings ▸ Account & privacy ▸ Delete my account, or on the web under Settings ▸ Delete account. It deletes your profile and photo, your posts, your saves, your follows, the songs you sent and were sent, and your music-service connections — immediately, with no form to fill in and nobody to email. Playlists in your own Spotify or Apple Music library are yours, and are not touched. Delete your account has every way to do it, and what is kept.

We may end your access under the rules above, or if we stop offering Reverb. If we shut the service down we will give notice in the app first.

The parts every agreement has to say

Reverb is provided as it is. We work to keep it running and accurate, and we do not promise it will be uninterrupted, error-free, or that a song will always be available to play — catalogs change and music services go down. To the fullest extent the law where you live allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Limits on liability. To the extent the law allows, Reverb is not liable for indirect, incidental or consequential losses, or for lost data or lost profits, arising out of your use of the service. Nothing here limits liability that cannot be limited by law — including for death or personal injury caused by negligence, or for fraud.

Content other people post is theirs. We are not responsible for it, and we do not endorse it by hosting it.

Changes to these terms. If we change them we will update this page and move the date at the top, and for anything significant we will give notice in the app before it takes effect rather than quietly editing the page. Continuing to use Reverb after a change means you accept it; if you don't, delete your account.

Governing law. These terms are governed by the laws of the State of Alabama, United States, without regard to its conflict-of-laws rules, and any dispute goes to the state or federal courts located there. If you are a consumer somewhere that guarantees you your local law or your local courts, this does not take that away.

The rest. If a provision here is unenforceable, the rest still stands. Our not enforcing something once does not waive it. These terms, together with the Privacy Policy, are the whole agreement between us about Reverb.

Apple, specifically

If you got Reverb from the App Store: this agreement is between you and Reverb, not Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide support for it. If the app fails to conform to any warranty Apple cannot disclaim, you may tell Apple and Apple may refund the purchase price — which for Reverb is nothing, as the app is free. Apple is a third-party beneficiary of these terms and may enforce them against you. You confirm you are not located in a country subject to a U.S. Government embargo, and that you are not on any U.S. Government restricted-parties list.

Contact

Questions about these terms, a report you want to follow up, or anything else:

support@reverbmusic.app

We aim to reply within a few days.